Frequently Asked Questions (FAQ's)
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Your Library Account

Getting a Card – All you need is picture identification and documentation showing your current Shelby County address. If you are over 18 and work in Shelby County but don't live here, you can still get a card by showing proof of employment within Shelby County or paying an out-of-county fee of $30. Parents or guardians must sign for children under 18. Temporary cards are available for college students and individuals on an extended business trip.

Online Registration- You may register online for a temporary library card; however you will only be able to place reserves through the online catalog. You must go to the closest Shelby County Library show your photo ID and proof of address to receive your library card. Then you will have full access to Shelby County's library's resources.

Updating Your Account Information & Preferences - You may now update your contact information for your library account online as well as specify your preference for library notifications.

Using your Card – One card is good at all Shelby County Public Libraries (Hoover Public Library isn’t part of the Shelby County System). Your card is good for 3 years. With your card you can use the library computers, check out items, reserve items, maintain a reading list, and sign up for new item notifications. Your card is your own personal card meaning your family members or friends may not use your card due to the fact that you will be held responsible for any lost or damaged items checked out on your card.

Lost / Stolen / Damaged Cards – If your card has been damaged beyond use or stolen you may get a new card free of charge. If your card is stolen let us know as quickly as you can so that we may block someone else from using it and so that you may get a new card. If your card is damaged bring it to your local library and give it to a librarian so that they may get you a new one. If you have simply lost your card it will be a $3.00 replacement charge. A new card will not be issued to you if you have unresolved fines or items on your previous card. In any case you will be asked to show photo ID and proof of residence.

Renewals

To renew your items please log on to your account or call 205-669-3928.

Donations

All of our libraries take donations, but only during operating hours. Please don’t drop loose donations in the book or media return bins. Each library handles the acquisition of donations a little differently; so, call your library to learn their process.

Volunteering / Community Service

If you would like to volunteer or serve your school assigned community service hours please call your local library and they will help you get plugged into your community. If you would like to serve your court sanctioned community service hours please call 205-669-3893 or email kdavis@shelbycounty-al.org

If you are interested in other volunteer opportunities please see these organizations websites:

Positive Maturity

Middle Alabama Agency on Aging (M4A)

Hands on Birmingham

Volunteer Match